SEM e-Service

Your Current Location: Homepage> Products> Technology>SEM e-Service
SEM e-Service

SEM e-Service

Advantages

To better support our dealers and customers aftermarket service, we conducted a very comprehensive survey in the first half year of 2019. Based on the survey results, we identified the real pain points and started SEM digital platform project phase I (now we name it with “SEM e-Service” project to solve.

Our goal is to deliver best in class services to SEM dealers and customers via the following solutions:

• Meet the login and accounts control needs with CWS Single-Sign-On solution

• Access all business data and information on one DCP system by integrating multiple SEM business systems

• Provide easy and accurate access to parts and technical information specific to machine model and serial number

• By sharing specific technical information with customers under certain business scenarios and commercial conditions to reduce troubleshooting and machine downtime, improve dealer service and parts sales opportunities, and increase customer satisfaction.

Visit   FAQs
Introduction Introduction Video

Pages from SEM e-Service flyer_English.jpg


SEM e-Service flyer_English.jpg




Recommendations



Confirm